E18Joshin-Etsu Expressway About misdisplay of tunnel information board in Oyama Tunnel, Hikigayama Tunnel, Takatana Tunnel, Hachikozan Tunnel
East Nippon Expressway Co., Ltd.
NEXCO EAST Kanto Regional Head Office(Saitama City, Omiya-ku, Tokyo), the 2019 March 1 (Friday) to 4:00 pm 19 minutesE18Joshin-Etsu Expressway Oyama Tunnel, Hikigayama Tunnel, Takatayama Tunnel, Hachi-Tsudan Tunnel, incorrect information "Tunnel Incoming Entry Prohibited" is displayed on the tunnel information board, causing inconvenience to many customers I apologize for doing that.
1 occurrence event
In this event,E18Joshin-Etsu Expressway Usui Karuizawa IC ~ Saku Oyama tunnel is between IC (vertical lines), Higureyama tunnel ( In-bound line), high standing tunnel ( In-bound line), Happuzan tunnel ( In-bound in line), the tunnel information plate The wrong information, "no entry in the tunnel," is displayed for 9 minutes from 4:19 pm to 4:28 pm.
No fire or the like has occurred at the site.
Due to this influence, we inconvenienced many customers.
2 Future response
Currently, detailed investigation is underway about the reason why the misdisplay occurred, and we will try to respond appropriately as soon as the cause is specified.