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【E18】 Misrepresentation of Tunnel Information Board on Oyama Tunnel, Jikiyama Tunnel, Takatoshin Tunnel, Hachi-Tsudan Tunnel at Joshin-Etsu Expressway

E18Joshin-Etsu Expressway About misdisplay of tunnel information board in Oyama Tunnel, Hikigayama Tunnel, Takatana Tunnel, Hachikozan Tunnel

March 1, 2019
East Nippon Expressway Co., Ltd.
Kanto office

NEXCO EAST Kanto Regional Head Office(Saitama City, Omiya-ku, Tokyo), the 2019 March 1 (Friday) to 4:00 pm 19 minutesE18Joshin-Etsu Expressway Oyama Tunnel, Hikigayama Tunnel, Takatayama Tunnel, Hachi-Tsudan Tunnel, incorrect information "Tunnel Incoming Entry Prohibited" is displayed on the tunnel information board, causing inconvenience to many customers I apologize for doing that.

1 occurrence event

In this event,E18Joshin-Etsu Expressway Usui Karuizawa IC ~ Saku Oyama tunnel is between IC (vertical lines), Higureyama tunnel ( In-bound line), high standing tunnel ( In-bound line), Happuzan tunnel ( In-bound in line), the tunnel information plate The wrong information, "no entry in the tunnel," is displayed for 9 minutes from 4:19 pm to 4:28 pm.

No fire or the like has occurred at the site.

Due to this influence, we inconvenienced many customers.

2 Future response

Currently, detailed investigation is underway about the reason why the misdisplay occurred, and we will try to respond appropriately as soon as the cause is specified.