Improvement of Dorawari website display
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- Initiatives based on customer feedback
- Improvement of Dorawari website display
Customer voice
It is difficult to find special facilities for the Joetsu Winter Pass on the website.
Website status
The Dorawari application screen does not have a link to the list of preferential treatment facilities.
How to improve
A link to the special treatment facility list has been newly set in the application completion email and completion screen that customers must confirm on the Dorawari application screen.
Completed in October 2016