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Inquiries about technical products

For frequently asked questions, please see here first.

Questions about technical product information and technical services

Please be sure to read the following notes before contacting us.

We will check and reply to inquiries from customers entered between 9am and 5pm on weekdays.
Please note that we are closed on Saturdays, Sundays, and holidays, and at the end of the year and the beginning of the year (December 29th to January 3rd).
We may contact you from a group company that sells technical products, and it may take some time to respond.
Please note that depending on the content, we may not be able to answer or may answer in writing/phone/fax.
In addition, we cannot respond to inquiries other than technical products. For inquiries other than technical products, please contact us from the following URL.

The contents of the answers from our company are addressed to individual customers. It is strictly prohibited to divert part or all of the content of the reply email.

The sending and receiving of personal information sent to us is protected by SSL (Secure Socket Layer).
The customer information you enter is for answering customers and will not be used for any other purpose.
Depending on the information you enter, we may provide your information to group companies for the purpose of answering.

Please refrain from sending inquiries other than technical products, product sales, etc. or sending contents.

By clicking the "Agree" button and proceeding to the next screen, you agree to the above items.
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