・ Route search
You can check the high-speed charge and route search here.
This page tells you how to make inquiries about the expressways and toll roads built and maintained by NEXCO EAST.
To inquire about expressways such as the Tomei Expressway and Central Expressway, which are managed by NEXCO CENTRAL orNEXCO WEST or Metropolitan Expressway , Hanshin Expressway , Honshu-Shikoku Expressway , please contact those companies. .
落下物・逆走車・人や自転車等の立ち入り、道路の穴ぼこ、路肩の崩壊、路面の汚れなど、異状・緊急事態にダイヤルしてください。
道路緊急ダイヤル 全国共通 #9910(24時間受付・無料)
The following are frequently asked questions from customers. Please check before contacting us.
We listen to customer feedback 24 hours a day, 365 days a year.
NEXCO EAST Customer Center
「ETCご利用による通信エラー」「割引適用の確認」はこちらからお問い合わせできます。
We check emails from customers on weekdays.
If you are in a hurry, please contact us by phone.
NEXCO EAST aims to create a better and more comfortable Expressway space by utilizing the opinions and requests of customers.
Initiatives based on customer feedback
NEXCO EAST has received the highest rating of 3 stars for 12 consecutive years in HDI-Japan's Inquiry Counter Rating Survey.