East Nippon Expressway Co., Ltd. Corporate Site




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Inquiries by e-mail

This is, NEXCO EAST Manages and builds Expressway ・ We accept questions and comments on general toll roads and service areas and parking areas by e-mail.

(1)NEXCO CENTRAL, (2)NEXCO WEST Please inquire from the following for inquiries.

(1)NEXCO CENTRAL(Tomei · Shinto entrance · Chuo way etc.)For inquiries aboutFrom here.External link: another window
(2)NEXCO WEST Inquiry about (part of Meishin, Sanyo Do)From here.External link: another window
Metropolitan ExpresswayFor inquiries aboutFrom here.External link: another window
  • Be sure to read the following notes in asking questions and opinions.
  • The confirmation of the customer's question etc. which you input is done from 9:00 to 17:00 on weekdays.
  • Please note that Saturdays, Sundays, holidays, year-end and New Year holidays do not correspond.
  • We will check the facts of the contents you filled in and check the situation, so it may take some time for the answer.
  • Customers in a hurry are answering inquiries 24 hours by telephoneNEXCO EAST Customer Centerplease use.
  • Opinions / questions received from customers are always inspected to be useful for business, but please understand that we may not reply individually or correspond.
  • Sending and receiving personal information is protected by SSL (Secure Socket Layer).
  • The customer's information you entered is for answering to the customer and we will not use it for any other purpose. In addition, depending on the content of your question you entered, for the purpose of answering, information on customersCorporate GroupOr NEXCO CENTRAL, NEXCO WEST If it is the content of the area managed and operated, we may provide it to each company.
  • The content that we respond to is addressed to individual customers. Please refrain from diverting part or all of the reply mail (including attached file), and do not disclose it to others.
By clicking the "Agree" button and proceeding to the next screen, you agree to the above items.