NEXCO To prevent the Large of the new coronavirus in eastern Japan, employees wearing commercial masks, such as employees of commercial facilities and employees of toll booths, are wearing masks.
In addition, some commercial facilities and toll gates are implementing the following measures. We appreciate your understanding and cooperation.

The new coronavirus infection prevention guidelines (2020 July 13 edition) [PDF: 173KB]

Sales of commercial facilities

About measures against new coronavirus in commercial facilities in service areas and parking areas

• Wearing masks for employees (*)
• Installation of alcohol disinfectant in commercial facilities (*)
• Disinfection of places with high contact such as tables and door knobs

* Regarding wearing of masks and installation of alcoholic disinfectant, we cannot procure them due to lack of stock, so we are unable to do so.

About operation of tollgate

In order to prevent the Large of new coronavirus infection, we are implementing hygiene measures such as wearing a mask. Thank you for your understanding.

About the sales situation of Dorawari

[Go To Travel Campaign] For those who live in Tokyo and when staying in Tokyo

[Go To Travel Campaign] For those who live in Sapporo or Osaka

[Go To Travel Campaign] Handling when staying in Sapporo

ETC Sales system of mileage service office

ETC Notice of reduction of sales system at mileage service office

ETC Correspondence at the corporate card handling window

Please cooperate with inquiries by telephone or procedures by mail [PDF: 132KB]

Request about measures against infectious diseases

Request from the Ministry of Land, Infrastructure, Transport and Tourism and the Ministry of Health, Labor and Welfare regarding new coronavirus infection control