Improvement of public relations materials on alternative road (free) measures for parallel national road disasters caused by 2016 Typhoon No. 10
- Corporate Top
- Contact Us
- Initiatives based on customer feedback
- Improvement of public relations materials on alternative road (free) measures for parallel national road disasters caused by 2016 Typhoon No. 10
Customer voice
- Shimukappu IC-I didn't know that the full amount would be charged if it exceeded Otofuke Obihiro IC.
- It should be free even if you cross the Shimukappu IC-Otofuke Obihiro IC.
How to improve
The content of the PR material has been improved.
- Added an example of traffic where alternative road measures are not applied.
- Described the purpose of alternative road measures. (Free measure ⇒ Modified to alternative route (free) measure)
The above free measures were completed on October 28, 2017, along with the completion of parallel restoration of national highways.