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NEXCO EAST Kanto Regional Head Office (Omiya Ward, Saitama City) will suspend emergency telephone operations in some sections (excluding tunnel sections) from October 2025.
On Expressway, there are emergency telephones installed at approximately 1km intervals on the shoulders of Expressway as means of communication in the event of an emergency, and "#9910 (Road Emergency Dial)" which can be accessed free of charge from any mobile phone, regardless of location.
Due to the recent spread of mobile phones, emergency telephone services will be suspended in the following sections:

[Sections suspended from operation] (from October 2025)

　E14 Futtsu-Tateyama Road Futtsu Takeoka IC to Tomiura IC (both inbound and outbound lanes)
　E50 Higashi-Mito Road Mito Minami IC to Hitachinaka IC (both inbound and outbound lanes)

• Attached to each line E14 The indications such as indicate the route number (numbering) of Expressway.

"#9910 (Road Emergency Dial)" can be used from any mobile phone regardless of location, and a reporting service via the LINE app has also been launched since March 2024.
Emergency telephones will continue to be available outside of the sections where service is currently suspended, so please use them in addition to "#9910 (Road Emergency Dial)."