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NEXCO EAST Tohoku Regional Head Office (Miyagi Ward, Sendai City) has suspended operation of emergency telephones in part of Regional Head Office jurisdiction, but due to aging equipment and a shift in usage to mobile phones, the suspension will be gradually Large to the following sections from November 2025. Emergency telephones installed in tunnels and rest facilities (SA/PA) will continue to operate.

We ask for your understanding and cooperation in using the "Road Emergency Dial" (#9910) in case of an emergency.

[Sections where operation is suspended]

(Emergency telephones currently out of service and will be gradually discontinued from November 2025)

　E4A百石道路　八戸北IC～下田百石IC（上下線）
E46釜石自動車道　花巻JCT～東和IC（上下線）
E13東北中央自動車道　湯沢IC～横手IC（上下線）
E46秋田自動車道　北上JCT～河辺JCT（上下線）
E7秋田自動車道　河辺JCT～能代南IC（上下線）
E7日本海東北自動車道　岩城IC～河辺JCT（上下線）
E45三陸自動車道　利府JCT～利府中IC（上下線）
E6三陸自動車道　仙台港北IC～利府JCT（上下線）
E6仙台東部道路　亘理IC～仙台港北IC（上下線）
E6仙台北部道路　利府JCT～富谷IC（上下線）
E48仙台南部道路　仙台若林JCT～仙台南IC（上下線）
E13東北中央自動車道　米沢北IC～東根IC（上下線）
E48山形自動車道　村田JCT～月山IC（上下線）
E48山形自動車道　湯殿山IC～鶴岡JCT（上下線）
E7日本海東北自動車道　鶴岡JCT～酒田みなとIC（上下線）
E49磐越自動車道　いわきJCT～津川IC（上下線）

• The signs such as E4A attached to each route indicate the route number (numbering) of Expressway, etc.

"#9910 (Road Emergency Dial)" can be used from any mobile phone regardless of location, and a reporting service via the LINE app has also been launched since March 2024.
Emergency telephones will continue to be available outside of the suspended sections, so please use them in addition to "#9910 (Road Emergency Dial)".