About review of discount system for persons with disabilities on toll roads
~ Changing the age range for parental authority and other persons eligible to register ETC cards ~
- Corporate Top
- Notice
- Important notice regarding use
- About review of discount system for persons with disabilities on toll roads
March 9, 2020
East Nippon Expressway Co., Ltd.
Metropolitan Expressway Co., Ltd.
Central Nippon Expressway Co., Ltd.
West Nippon Expressway Co., Ltd.
Hanshin Expressway Co., Ltd.
Honshu-Shikoku Expressway Co., Ltd.
Disability discounts on toll roads are uniformly implemented by toll road operators nationwide to support the independence and participation of disabled people who use toll roads in their daily lives, such as commuting to work, school, or hospital, as well as their participation in socio-economic activities.
To apply for this discount when using ETC wireless passage, an ETC card in the person's name must be registered in advance. However, minors with severe disabilities may register an ETC card in the name of a parent or legal guardian only if the discount is applied when someone other than the person driving the vehicle is driving, and the discount is not applied when the person driving the vehicle is driving the vehicle.
On the other hand, although the age of majority was lowered to 18 by the "Act to Partially Amend the Civil Code" that came into effect in April 2022, there are still many cases where ETC cards are not issued to people who have reached the age of majority because they are still high school students, due to the issuance requirements of credit card companies.
In light of this situation, we will be changing the age range for those who can register ETC cards in the name of a parent or other legal representative.
1. Date of change
Wednesday, April 1, 2020
- This applies to applications submitted after Wednesday, April 1, 2026.
2. Summary of changes
(詳細は別紙【PDF:283KB】のとおり)
- If you wish to receive this discount by using ETC wireless passage, the scope of persons with disabilities who may register an ETC card in a name other than their own will be changed from those under 18 to those under 20.
- After this change, the names that can be registered other than the person in question will be a parent or a person equivalent to a parent (including a person who fell into either of these categories on the day before the birthday of the person with a disability who reaches adulthood), a guardian of a minor (including a person who fell into these categories on the day before the birthday of the person with a disability who reaches adulthood), an adult guardian, a curator, or an assistant.
3. Precautions
- As before, this measure applies only to people with severe disabilities who receive a discount when someone other than them drives, and who do not receive a discount when they themselves drive.
- If an ETC card is used in a name other than the person's own, and the discount expiration date printed on the card is set to exceed the disabled person's 20th birthday, the ETC discount will be valid until the disabled person's 20th birthday.
- In this case, if you wish to continue receiving this discount with ETC after your 20th birthday, you will need to switch to an ETC card in your name and apply for ETC use again.
Contact information (customers only)
- NEXCO東日本お客さまセンター(24時間)
TEL 0570-024-024(通話料有料)
または
TEL 03-5308-2424(通話料有料)
メール https://www.e-nexco.co.jp/contact/contact.html - NEXCO中日本お客さまセンター(24時間)
TEL 0120-922-229(フリーダイヤル)
フリーダイヤルをご利用になれない場合は
TEL 052-223-0333(通話料有料)
メール https://highwaypost.c-nexco.co.jp/sys/inquiry/entry/agree - NEXCO西日本お客さまセンター(24時間)
TEL 0120-924-863(フリーダイヤル)
フリーダイヤルをご利用になれない場合は
TEL 06-6876-9031(通話料有料)
メール https://www.w-nexco.co.jp/inquiry/agreement/ - 首都高お客さまセンター(24時間)
TEL 03-6667-5855(通話料有料)
メール https://shutoko.my.site.com/inquiry/s/ - 阪神高速お客さまセンター(24時間)
TEL 06-6576-1484(通話料有料)
メール https://www.hanshin-exp.co.jp/drivers/otoiawase/contact.php - JB本四高速 お客さま窓口(9:00~17:30)
TEL 078-291-1033(通話料有料)
メール https://www.jb-honshi.co.jp/customer_index/contact/
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関連サイト・コンテンツ
料金・ルート検索、サービスエリア・パーキングエリアの情報をお探しの方はこちら。
リアルタイムの渋滞・規制情報をお探しの方はこちら。
災害時の通行止めなどの道路情報をお探しの方はこちら。