Expressway information from your mobile phone with "#8162"

~Highway telephone dials will be unified nationwide from April 24th~

April 15, 2009
East Nippon Expressway Co., Ltd.
Central Japan Expressway Co., Ltd.
West Japan Expressway Co., Ltd.

NEXCO EAST (Chiyoda-ku, Tokyo, Chairman of the Board: Shigejiro Yagi) and NEXCO WEST (Kita-ku, Osaka, Chairman and CEO of Takashi Ishida: Takashi Ishida) are expected during the Golden Week period when traffic congestion is predicted. At the same time, in order to further utilize the information of Expressway to our customers, we will change the telephone number of the highway telephone from April 24. #8162".

As a result, NEXCO CENTRAL (Naka-ku, Nagoya City, Chairman and CEO: Hironori Yano), which had previously provided services, will be used on all Expressway throughout Japan. #8162 Just dial "" and you'll be connected to the closest local highway telephone from your location.

1 Service content

"Highway Telephone" provides the latest Expressway information such as traffic jams and accidents by automatic phone number 24 hours a day by phone number for each region. (Update every 5 minutes)

However, since the inquiry phone number differs depending on the region, we were asked to check and use multiple phone numbers while the customer was moving.

Therefore, in order to enhance the convenience of the highway telephone, #8162 We decided to introduce a unified dial service.

From now on" #8162 When you call "" on your mobile phone, the status of the Expressway area closest to that location will be automatically provided.

In addition, the conventional highway telephone "***-***-1620" for each area can still be used. (You can also use it from your mobile phone.)

2 Target telephone company

  1. Mobile phone ‥‥‥ NTT-DoCoMo, au, SoftBank Mobile
  2. PHS‥‥‥‥‥WILLCOM

*1 The information provision fee is free, but the call charges of the telephone company will be borne by the customer.
*2 From the fixed line, #8162 Is not available. Please use the highway telephone from the landline. (telephone number is, This [PDF: 16KB] Please refer to the. )

3 Service area

46 prefectures excluding Okinawa prefecture

4 Service start time

Friday, April 24, 2009, from midnight

5 Other

Calls can be made on the Expressway but phone calls and PHS calls while driving are prohibited by the Road Traffic Act. Before departure or during a break at a rest facility, please stop the vehicle or operate by a passenger.

Image image of image link (external link) to download page of Adobe Acrobat Reader

To view the PDF file, you need the Adobe Systems plug-in software "Acrobat Reader (Japanese version)". If you do not have​​​ Download from here (free)Please use it.