Road control center reopening

January 21, 2016
East Nippon Expressway Co., Ltd.
Kanto Regional Head Office

Added on March 10, 2016
Regarding the reopening of the Road Control Center, we will inform you that the operation switch to the new Road Control Center was completed on March 10.
We will continue to support the safety and security of our customers 24 hours a day, 365 days a year through faster and more accurate control operations.
Added on February 23, 2016
Due to the reopening of the Road Control Center, we planned to switch to the new Road Control Center on February 25, but it was confirmed to be safer and more reliable as some functions were found to be defective. Therefore, we decided to postpone the operation at the new road control center.
This will not affect customers.
In addition, we will inform you about the working day later.

NEXCO EAST Kanto Regional Head Office (Saitama City, Saitama Prefecture) centrally manages the Expressway 1,345km in the Kanto region and Nagano Prefecture, and reopens the "Road Control Center" that handles the most road events in Japan on February 25, 2016. To do.
* May be postponed depending on road and weather conditions

1 Overview of New Road Control Center

The new road control center has three floors above ground (total floor area of approximately 5,700m 2, A heliport is installed on the roof of the 3rd floor).

By installing the largest large-scale display (5.5 m x 17 m) in the road control centers nationwide, it is possible to display the enormous traffic conditions of Expressway in the Kanto area at a glance, and by quicker and more accurate control operations, 24h 365 days We support the safety and security of our customers.

New control center bird's-eye view image
New control center bird's-eye view

2 Features of New Road Control Center

(1) High earthquake resistance and enhanced disaster prevention function

  1. The building adopts the highest level of seismic resistance standard corresponding to the earthquake directly under the metropolitan area (M7.3), and floor seismic isolation and equipment seismic isolation are used in the control room to enable business continuity during a large-scale earthquake.
  2. In the event of a disaster, build a control backup function between Regional Head Office (backup operation will start in spring 2017)
  3. Installed a rooftop heliport for 6.8t helicopters to take off and land
  4. Build a lifeline function in case of disaster (3 days for electricity and drinking water, 5 days for sewage)
  5. Raising the building (+1.6m) as a measure against flooding

(2) Sophistication of information provision

  1. Providing information on the expansion and contraction of traffic congestion (extension or contraction) with information boards, highway radios and highway telephones
    Image image of the mechanism of displaying the tendency of expansion and contraction of traffic jams
    Mechanism for displaying the stretch tendency of traffic jams
  2. In addition to providing the time required for multiple routes at the SA/PA information terminal, in addition to normal display, important events are highlighted and English display of IC names etc. is automatically switched at a fixed time.
    Image of display example of information terminal
    Information terminal display example
  3. Deliver text to the toll booth, concierge, customer center, etc. on the content of the simultaneous broadcast that is being carried out when traffic is closed to more accurately convey road information to customers.
  4. Promote examination for further sophistication of information provision utilizing big data (Future efforts)

(3) Advanced control operations

  1. Install a GPS system and an in-vehicle camera on the patrol car, grasp the exact position and situation, and implement a quicker and more accurate response
  2. Installed a large-scale display that can display all 260 road events in Japan, which is the largest number in the country, in a more easy-to-understand manner and implements quicker and more accurate response.
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