PDF version [PDF: 222KB]

NEXCO EAST Hokkaido Regional Head Office (Atsubetsu Ward, Sapporo City) will be carrying out system maintenance on toll collection machines at all 67 toll gates in Hokkaido. As a result, it will take a considerable amount of time to process credit card payments in the general lanes.
We apologize for any inconvenience this may cause, but please allow yourself plenty of time when heading out, and if you are in a hurry, pay with cash or an ETC card.

Maintenance date and time

　令和8年1月15日（木）午前2時00分頃～5時00分頃（予定）

Target toll booth

　 Attachment [PDF: 87KB] As of

How to pay Expressway tolls

Customers paying by cash or ETC card

The system maintenance will not affect your access to the site. You can continue to use the site as usual.

Customers paying by credit card

It will take a lot longer than usual.
If you are in a hurry, please pay by cash or ETC card.

1. When using the general lane (manned)
   Please hand over your pass and credit card to the attendant.
   • A pass is not required on routes where tickets are not issued.
2. When using the general lane (toll payment machine)
   Press the call button and tell the attendant that you will be using a credit card.
   An attendant will guide you through the subsequent procedures.

We appreciate your understanding and cooperation.

[Contact information]

NEXCO東日本お客さまセンター
　24時間365日オペレーターが応対いたします。
　0570-024-024（ナビダイヤル）
　または　03-5308-2424

[Road information before and during your trip]

• NEXCO EAST Hokkaido Regional Head Office Official X (@e_nexco_kita)
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• NEXCO EAST Hokkaido Regional Head Office Official LINE

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