"Dorawari Ibaraki Free Pass" related to mobile reception
Apology and notice about display error of personal information

November 11, 2008
East Nippon Expressway Co., Ltd.

In the ETC planning discount “Dorawari Ibaraki Free Pass” that we have been accepting applications from September 12, 2008, when applying with a mobile phone, the information of other customers will be displayed on the input confirmation screen. I made a mistake that is displayed by mistake.

We will immediately make corrections and use it safely, but we deeply apologize to everyone involved.

We apologize for individually contacting 79 customers who may have been involved.

We take this matter seriously and will continue to work harder to prevent the recurrence of personal information management. We appreciate your understanding.

Inquiries regarding this matter

[Customer contact]
NEXCO東日本お客さまセンターTEL:0570-024-024
PHS・IP電話のお客さまTEL:03-5338-7524

関連サイト・コンテンツ

ドライバーズサイト(ドラぷら)

料金・ルート検索、サービスエリア・パーキングエリアの情報をお探しの方はこちら。

ドライブトラフィック(ドラとら)

リアルタイムの渋滞・規制情報をお探しの方はこちら。

NEXCO東日本(道路防災情報)公式Xへ

災害時の通行止めなどの道路情報をお探しの方はこちら。