Kita-Kanto Expressway Ibaraki-cho Nishi Toll Gate Regarding the issuance of connection certificates due to suspension of traffic

NEXCO EAST Kanto Regional Head Office (Taito-ku, Tokyo) Kita-Kanto Expressway Ibarakicho Nishi Tollgate For customers who use non-ETC at the time of the following roadblocks We did not issue a transit certificate. For this reason, there is a possibility that the transfer adjustment for tolls was not performed.

We deeply apologize for any inconvenience caused to our customers.

Target customers

Due to the earthquake that occurred around 17:18 on December 7, 2012 (Friday), Ibaraki Town was closed due to the suspension of traffic from the Kita-Kanto Expressway Ibarakicho Nishi Interchange to the Moka Interchange from 17:20 to 19:15. in the general lane of west tollgate exit, once the Expressway down the, again Expressway customers who Noritsuga a.

If you are connecting via ETC, the toll fee will be adjusted correctly.

Requests to customers

We sincerely apologize for any inconvenience, but please contact our Customer Center.

After confirming the receipt received at the exit of the Ibaraki-cho Nishi Toll Gate and the receipt of the transfer used again, if the transfer adjustment of the toll is not adjusted, it will be corrected to the regular fare Let me do it.

For information on how to calculate the transfer adjustment fee, please refer to "Q3. Please tell me about the fare adjustment when you get off the Expressway due to suspension of traffic and transfer again. You can also check

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　PHS、IP電話のお客さま　03-5338-7524