Apology for the suspension of traffic accidents during construction on the Tokyo Outer Ring Road
Handling of charges
- Corporate Top
- Notice
- Important notice to customers
- Apology for the suspension of traffic accidents during construction and handling of fees on the Tokyo Outer Ring Road
November 24, 2015
East Nippon Expressway Co., Ltd.
Kanto Regional Head Office
On Saturday, November 21, 2015, during the extension work of the Tokyo outer ring road, a pile driver fell over inside the Oizumi Junction, and the Tokyo outer ring road (inside) Wako IC-Oizumi JCT morning It was closed from 10:10 to 9:45 pm.
We deeply apologize to everyone who caused inconvenience due to this accident. Going forward, we will do our utmost to prevent the recurrence of such accidents.
The charges for customers who use the service before and after the traffic closure start time will be handled as follows.
Target customers and toll booths
Customers who flowed into the following toll gates from 9:30 am to 10:30 am on Saturday, November 21, 2015
Gaikan Expressway (inside)
Bijogi Tollgate, Toda Nishi Tollgate, Wakokita Tollgate, Wako Tollgate
Handling of charges
- Customers who use cash
We will refund the fee after confirming the receipt issued at the applicable toll booth, so we are very sorry, but please prepare the receipt and contact our Customer Center. Thank you for your cooperation. - Customers using ETC card or credit card
We will not charge you.
(You do not need to contact us.)
Contact Information
NEXCO東日本お客さまセンター
TEL：0570-024-024（24時間）
PHS、IP電話のお客さま：03-5338-7524