PDF version [PDF:551KB]

Due to system maintenance being carried out on toll collection machines at toll booths managed by NEXCO EAST Kanto Regional Head Office (Saitama City, Saitama Prefecture), Niigata Regional Head Office (Niigata City, Niigata Prefecture), Ibaraki Prefectural Road Public Corporation, and Chiba Prefectural Road Public Corporation, payments by credit card in general lanes will take longer than usual.

We apologize for any inconvenience this may cause, but please allow yourself plenty of time when traveling. If you are in a hurry, please consider using cash or an ETC card.

1. Maintenance date and time

　令和7年11月27日（木）
　深夜2時00頃～5時00頃（予定）

2. Applicable toll gates

• Ibaraki Prefecture, Tochigi Prefecture, Gunma Prefecture, Saitama Prefecture, Chiba Prefecture, Tokyo, Kanagawa Prefecture, Niigata Prefecture, Nagano Prefecture
• Ibaraki Prefectural Road Corporation, Chiba Prefectural Road Corporation

（別紙【PDF：256KB】のとおり）

3. How to pay Expressway tolls

Customers paying by cash or ETC card

The system maintenance will not affect your access to the site. You can continue to use the site as usual.

Customers paying by credit card

1. When using the general lane (manned)
   Please hand over your pass ^* and credit card to the attendant.
   • A pass is not required on routes where tickets are not issued.
2. When using the general lane (toll payment machine)
   Press the call button and tell the attendant that you would like to use a credit card. The attendant will then guide you through the procedure.

[Contact information]

NEXCO東日本お客さまセンター
　24時間365日オペレーターが応対いたします。
　0570-024-024（ナビダイヤル）または
　03-5308-2424

Expressway information is also distributed through the official X (formerly Twitter) account.
"NEXCO EAST (Kanto)" (@e_nexco_kanto)
"NEXCO EAST (Niigata)" (@e_nexco_niigata)