Ideal medium-term management plan｜Business-specific policies and action plans (action programs)
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- Ideal medium-term management plan｜Business-specific policies and action plans (action programs)
October 5, 2005
East Nippon Expressway Co., Ltd.
III. Medium-term management plan
III-4. Business-specific policies and action plans (action programs)(1) Policy
◎We will make effective use of management resources and strive for efficient business execution.- Road management business
We aim to make roads easier to use and deliver services that satisfy our customers. - Road construction business
Build a reliable Expressway network. - Service area/parking area (SA/PA) business
By improving the service level and increasing the number of functions, we aim to provide customers with satisfaction and Large profits. - New business
Develop new business fields and create business opportunities. - Road consignment business Utilizing our technology and know-how, we will contribute to the construction of a reliable Expressway network by utilizing our technology and know-how for sections where Expressway will be maintained under the new direct control system.
(2) Action plan (action program)
◎We will make effective use of management resources and strive for efficient business execution.
Road management business
We aim to make roads easier to use and deliver services that satisfy our customers.
・We will carry out good and appropriate management so that customers can always feel safe and comfortable.
Ensuring safe and comfortable driving environment
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We will promote high-performance pavement to improve the running environment in rainy weather.
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We will strive to implement safer and more efficient construction regulations that reflect local traffic characteristics and customer needs.
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We will conduct comprehensive accident analysis and implement effective traffic safety measures such as the development of a reinforced median guard fence.
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We will proceed with safety measures for the temporary two-lane section, such as the installation of uneven road markings and guide lane marks.
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In the event of an accident, we will work with related organizations to quickly restore traffic.
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We will analyze the causes of traffic congestion, and based on cost-effectiveness, network development, ETC diffusion status, local conditions, etc., we will widen roads, add ETC lanes, provide traffic congestion prediction information, etc., and strive to alleviate traffic congestion.
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In particular, we will work with related organizations and prevent visibility obstacles in line with regional and meteorological characteristics so as to shorten the road closure times due to weather changes during the winter.
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We will promote seismic retrofitting of bridges based on new standards.
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We will make more effective use of information provision equipment and strive to further enhance the provision of detailed information in real time.
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In the event of a traffic closure, we will strive to provide information such as the work status toward cancellation.
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We will proceed with the installation of easy-to-understand signs such as marking the route number.
・We aim to contribute to society through Expressway.
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In the event of a large-scale disaster, we will work with relevant organizations to make sure that the Expressway functions quickly and smoothly as an emergency transportation route.
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We will strengthen cooperation with related organizations to support life-saving and emergency activities using Expressway.
・We will carry out further efforts so that more customers can use it.
Initiatives for service improvement・
We will endeavor to improve customer service manners so that customers can use them comfortably.
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We will strive to improve our services by responding appropriately to customer feedback, such as providing easy-to-understand prices.
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We will strive to create a road space that is easy for the elderly and physically handicapped customers to use.
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We will work to improve the convenience of ETC lanes to promote the use of ETC.
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We will create new transportation demand in collaboration with the local community and utilize ETC to develop fee services that satisfy customers.
・We will reduce total cost and work on efficient road management.
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We will introduce a management method that prolongs the life of road structures, levels out management costs, and minimizes life cycle costs, and works on efficient and effective road management.
・We will work on road management that corresponds to the formation of a recycling-based society.
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We promote green recycling such as composting of plant-generated materials.
・Develop a Expressway network that contributes to regional development and better living.
Development of planned and focused Expressway network・
In order to increase the network effect, the necessary Expressway make the development of planned and focus on, Expressway will contribute to the formation of the network.
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We will improve the function of the Expressway network by expanding and renovating.
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In order to create a highly convenient network that is integrated with general roads, we will install and remodel interchanges and junctions in cooperation with related organizations.
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We will build a high-quality Expressway that is accountable and safe and comfortable in a trusted relationship with the local community.
・Develop an environmentally friendly Expressway.
Promotion of roads that take into consideration the living environment and landscape along the road・
We will appropriately implement the environmental measures necessary for the conservation of the living environment along the road, such as the installation of sound insulation walls.
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We will design road structures in harmony with the roadside landscape, taking into consideration publicity and permanence.
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We will conserve the local nature by taking measures to avoid, reduce, or compensate for the effects on the natural environment, such as securing animal migration routes and transplanting valuable plants.
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We will create a habitation and growth space for plants and animals by carrying out maintenance in harmony with the surrounding natural environment, such as planting trees found in the surrounding area. .
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CO 2 In order to contribute to the prevention of global warming such as absorption and fixation of trees, we plan to make forests on the embankment slope.
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To contribute to the formation of a recycling-based society, we will promote the recycling of construction byproducts such as construction soil, concrete blocks, and asphalt concrete blocks.
・We will strive to reduce costs and carry out business efficiently.
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合理的な設計手法の導入や新材料・新工法を開発することにより、ライフサイクルコストを考慮したコスト削減を図ります。
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We will carry out the business efficiently in cooperation with the national and local governments by utilizing the merger enforcement method as necessary.
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Appropriately implement process management and project cost management, and strive for efficient road construction.
By improving the service level and increasing the number of functions, we aim to provide customers with satisfaction and Large profits.
・We will provide better services that take advantage of local characteristics.
Providing products and services that meet the diverse needs of customers・
We will enhance the merchandise sales and dining facilities that anyone can use easily.
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We will increase the number of unique restaurants where you can enjoy the unique taste of the area.
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We will implement products and services that give you a "value for money" and "security".
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We will enrich attractive products and products with high needs.
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We sell local fresh produce such as regional special products and vegetables.
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In cooperation with the area, we will disseminate information such as sightseeing information around the area.
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We will thoroughly clean the facilities such as stores.
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It is easy for anyone to use and creates a space where you can rest comfortably.
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We will maintain facilities to heal the fatigue of traveling.
・We will flexibly respond to changes in the business environment and strive for efficient business operations.
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We will try to optimize the facility layout by fully understanding the regional characteristics, user trends, and market trends.
We will develop business fields and create business opportunities.
・ Large business opportunities based on the needs of potential Expressway customers and society.
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We plan to enter new businesses that utilize management resources such as Expressway.
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To establish a new commercial facility, we will work with the surrounding facilities to develop areas around SA/PA and interchanges.
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We aim to accumulate intellectual property and create business opportunities.
・Build a highly profitable business model and steadily promote new businesses.
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We will advance our business by fully understanding the regional characteristics of East Japan, customer needs, market trends, etc.
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We will cooperate and collaborate with other Expressway companies in businesses that can bring out the effect of the Expressway network.
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We will proceed with business with a view to business alliances with leading companies (introduction of management and technical know-how).
Road consignment business
Utilizing our technology and know-how, we will contribute to the construction of a reliable Expressway network by utilizing our technology and know-how in sections where Expressway are maintained under the new direct control system.