About the start of charging service for quick charging equipment for electric vehicles

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January 14, 2015
East Nippon Expressway Co., Ltd.
Japan Charge Network Co., Ltd.

NEXCO EAST (Chiyoda-ku, Tokyo) and Japan Charge Network Co., Ltd. (Nishi-ku, Yokohama-shi) (hereinafter Japan Charge Network) utilize subsidies from the "Next Generation Vehicle Charging Infrastructure Development Promotion Project" under the Ministry of Economy, Trade and Industry. Regarding the rapid charging facilities for electric vehicles in the service areas and parking areas of the Expressway which have been under development, the charging service (paid) by the operation management of Japan Charge Network will be sequentially implemented around this spring except for some snow areas. start. First of all, the service will start on January 30 at the following locations.

Scheduled start date Scheduled start point Base of quick charging equipment
January 30, 2015 Kan-Etsu Expressway Arashiyama PA In-bound line 1 unit
January 30, 2015 Kan-Etsu Expressway Arashiyama PA Out-bound line 1 unit

In addition, of the quick chargers that are currently offering free services, the following locations will also be switched to paid services from January 30th.

Scheduled payment date Scheduled start point Base of quick charging equipment
January 30, 2015 Kan-Etsu Expressway Miyoshi PA In-bound line 1 unit
January 30, 2015 Kan-Etsu Expressway Miyoshi PA Out-bound line 1 unit
January 30, 2015 Kan-Etsu Expressway Kamisato SA In-bound line 1 unit
January 30, 2015 Kan-Etsu Expressway Kamisato SA Out-bound line 1 unit
January 30, 2015 Kan-Etsu Expressway Tanigawadake PA In-bound line 1 unit
January 30, 2015 Kan-Etsu Expressway Tanigawadake PA Out-bound line 1 unit
January 30, 2015 Kan-Etsu Expressway Echigo Kawaguchi SA In-bound line 1 unit
January 30, 2015 Kan-Etsu Expressway Echigo Kawaguchi SA Out-bound line 1 unit
January 30, 2015 Higashi-Kanto Expressway Wangan Makuhari PA In-bound line 1 unit
January 30, 2015 Higashi-Kanto Expressway Wangan Makuhari PA Out-bound line 1 unit

For other parts that are currently in operation, we plan to switch to paid services around the spring of this year.

For the above schedule, Attachment "Scheduled start of service for each location of quick charger" [PDF: 74KB] Please confirm.

Details of the start of charging service will be announced on the NEXCO EAST website as soon as it is decided.

About service contents (use time, method, etc.)

The contents of the charging service operated and managed by the Japan Charge Network are as follows.

  • (1) Usage time
    24 hours (7 days a week)
  • (2) How to use
    The following cards can be used (as of January 14).
  • Issuing company, etc. Card type Usage fee Remarks
    Nissan Motor Nissan Zero Emission Support Program Please contact the card issuing company  
    Mitsubishi Motors Mitsubishi Motors
    Electric vehicle support
    Please contact the card issuing company  
    Japan charging service NCS card Please contact the card issuing company There are two types, one for quick chargers and one for quick and normal use.
    Credit card (if you do not have a membership card) JCB, American Express, Diners Club, VISA, Master 250 yen (excluding tax) for the first 5 minutes, and 50 yen (excluding tax) per minute thereafter. The maximum charging time per charge is 30 minutes. It is necessary to register your credit card with Japan Charge Network and obtain a charging password issued by the company.

    For Miyoshi PA, Kamisato SA, Tanigawadake PA, Echigo Kawaguchi SA, and Wangan Makuhari PA, which switch to paid services, in addition to the above, a charge card issued by Japan Charge Network or Japan Charge until March 31, 2015. You can use the EVSS network charging card that allows the networks to enter each other. However, please note that it will not be available after April 1, 2015.

  • (3) Contact information
    For details, please refer to the usage guide posted on the charger body and contact the address below.
  • Thing about charge card, charge
    ◎Those who use a dedicated charging card
    Please contact the charging card issuing company
    <Nissan Motor>
    Please contact the contact listed on the back of the card.
    *Contact information for those who do not have a charging card
    ⇒ Customer consultation room 0120-315-232
    9:00-17:00 (excluding 12/31-1/2)
    <Mitsubishi Motors Electric Vehicle Support><Japan charging service>
    Japan Charging Service Call Center 0120-983-302
    9:00 to 18:00 (weekdays only)
    ◎Those who use a credit card (can be used by obtaining a charging password) or those who use a charging card of Japan Charge Network or EVSS Network
    Japan Charge Network Customer Support Center
     0570-200-588 (Automatic voice guide) (24 hours support)
  • Issues concerning charging passwords, card authentication and operations, and troubles with chargers such as malfunctions
    Japan Charge Network Customer Support Center
     0570-200-588 (Automatic voice guide) (24 hours support)
  • Thing about start time of service
    NEXCO EAST Customer Center
     0570-024-024
     ・PHS、IP電話のお客さま 03-5338-7524
     ・サービス開始に関する詳細な日時については、決定次第NEXCO東日本ウェブサイトにてお知らせいたします。

Reference material

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