East Nippon Expressway Co., Ltd. Corporate Site

NEXCO EAST

DraPla

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Initiatives that take advantage of customer feedback

Improvement of Dora percent website display

Customer's Voice

It is difficult to find the Joetsu Winter Pass special treatment facility on the website.

Web site status

In the application screen of Dora percent we do not prepare the link to the special treatment facility list.

Down arrow

How to improve

A link to the list of facilities for special treatment was newly set in the application completion e-mail and completion screen that the customer must confirm on the Dora Discount Application screen.

How to improve

October 2016 completion