An event occurred that damaged the ETC card at Shiwa Tollgate

August 31, 2010
East Nippon Expressway Co., Ltd.
Tohoku Regional Head Office

Tohoku Expressway Shiwa Interchange (IC) Exit Tollgate At the following lanes, some customers who handed their ETC card to the staff at the following date and paid the toll were damaged due to a system malfunction. It has become clear that the card may not be usable anymore due to the accident.

If you insert this ETC card and try to pass through a toll gate on a Expressway, the ETC bar may not open, which may cause inconvenience to customers. We will contact you about the reissuance procedure one by one, but if you have any questions, please contact the "NEXCO EAST Customer Center" below.

We sincerely apologize for any inconvenience caused.

1 date and time

From around 22:10 on Monday, August 23, 2010
Until 21:10 on Friday, August 27, 2010

2 places

Tohoku Expressway Shiwa IC Exit Toll Gate General Lane
(Applicable only when the ETC card is handed to the staff and the toll is settled.)

3 Contact

 NEXCO東日本お客さまセンター(24時間)
 電話 0570-024-024
 (PHS、IP電話からは03-5338-7524
  • We apologize for the inconvenience, but please prepare your ETC card number in advance.