Ideal Medium-Term Management Plan|Corporate Policy and Action Plan (Action Program)

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  • Ideal Medium-Term Management Plan|Corporate Policy and Action Plan (Action Program)

October 5, 2005
East Nippon Expressway Co., Ltd.

III. Medium-term management plan

III-3. Corporate Policy and Action Plan (Action Program)

(1) Policy

(2) Action plan (action program) ○ Through fair and transparent management, we strive to improve reliability and fulfill our corporate social responsibility (CSR).

・We will strive to prevent rigging and other fraudulent acts, clarify management responsibilities, and establish more effective governance.

We will establish an internal control system, enhance internal audits, thoroughly comply with laws and regulations, improve corporate ethics, and strengthen risk management systems.
We will establish standards for information security measures and strengthen information management including protection of personal information.

・We will engage in disclosure and strive to improve the credibility of our customers and investors.

We will improve management transparency by appropriately and timely disclosing corporate information and management information through various means such as press releases to the news media, posting on the website, and information transmission using mass media.
We will endeavor to disclose management information (segment information) by business and risk information that has a significant impact on management.

・We will fulfill our responsibilities as a member of the local and international communities.

We will actively participate in and support regional cooperation projects and regional events.
We will consider the impact on the environment through our corporate activities, contribute to global environment conservation and the formation of a recycling-based society, and promote environmental management such as the preparation and publication of environmental reports.
We will promote effective exchanges with road related institutions and academic groups in foreign countries.

○ We will establish a system to appropriately manage management.
We will formulate management goals and business strategies for the entire company, and build a system that will bring together the comprehensive strengths of the organization.
We will create a yearly plan based on the medium-term plan, and build a PDCA cycle so that we can review the plan appropriately based on the evaluation and analysis of business performance using the management accounting method.
We will build a system that regularly evaluates and analyzes the corporate image and reflects the results in our work.

○ Build a mechanism to promote business efficiently.
・Develop a system that enables efficient business operation.
We will build an organizational structure that enables swift decision making and flexible and flexible operation.

・We aim to enhance the motivation and abilities of our employees and enhance their expertise.
We will establish a capacity development system, such as enhancing training content and self-development support measures.
We aim to create a welfare program that considers equal opportunities for beneficiaries while responding to diversifying lifestyles.

○We will listen to our customers and strive to improve their satisfaction.
We will endeavor to meet the needs of our customers by building a system that allows us to listen to the customer's voices, such as increasing the number of contact points we can have.
We will build a CRM (Customer Relationship Management) by analyzing customer opinions and developing a system to reflect the results in our work speedily.

○ We will promote technological development to solve various issues such as environmental conservation.
・Promote technological development in collaboration with other Expressway companies.
Technology development to contribute to business efficiency (cost reduction, planned maintenance)
We will reduce construction and renewal costs by introducing rational design methods and developing new materials, new technologies, and new construction methods.
By promoting the development of non-destructive inspection technology and accumulating and evaluating inspection data, we will promote technology development that can predict deterioration and utilize it for planned maintenance.
Technology development to improve safety, smoothness, comfort and service level
We will actively promote technological development to secure a safe and comfortable driving environment such as reducing traffic accidents and eliminating traffic congestion.
In order to prevent and minimize damage such as earthquakes and abnormal rainfall, we will promote technological development related to strengthening road structures.
Development of technology for environmental protection and surrounding environment
We will promote technological development for roadside living environment and natural environment conservation such as noise countermeasures and greening.
We promote the development of recycling technology for construction by-products and plant-derived materials.
CO 2 We will promote technological development for global environment conservation such as reduction and heat island countermeasures.

○ Build a management system that maximizes corporate value as a whole by promoting efficient business operations and Large profits.
Build a business implementation system that maximizes corporate value as a whole by exerting comprehensive strengths
We will leverage the comprehensive strengths of companies to pursue further improvements and efficiency in "safety," "reliability," "comfort," and "quality" of Expressway, and to generate profits through SA/PA and new businesses. Large and build a business execution system that maximizes corporate value as a whole.