Notice of ETC lane construction

From the end of January 2013 to the end of October 2015
-The ETC system will be updated and ETC lanes will be added to alleviate traffic congestion-

January 23, 2013
East Nippon Expressway Co., Ltd.
Kanto Regional Head Office

NEXCO EAST Kanto Regional Head Office (Taito-ku, Tokyo), the fiscal period from 25 the end of January March to 27 years the end of October, Tohoku Expressway and Kan-Etsu Expressway such as, Kanto Regional Head Office area that is managed (Nagano, Gunma, Tochigi, Ibaraki Prefecture , Saitama Prefecture, Tokyo, Chiba, Kanagawa Prefecture) Expressway in, to our customers, more comfortable as you'll find, update of the ETC system, perform the expansion and construction work to change the arrangement of the ETC lane of the ETC lane you.

Toll booth targeted for construction ( Attachment-1 [PDF: 512KB] For the construction period (see above) (about 2 months per location), we will inform you by the signboard of each toll gate. During this construction period, some or all ETC lanes will not be available. If all ETC lanes cannot be used due to construction work, please use the general lane.

We apologize for the inconvenience and ask for your understanding and cooperation.

About driving method when ETC lane is not available (for customers who run ETC lane)
If all ETC lanes cannot be used due to construction work, please use general lanes.

(1) If the ETC lane is not available at the tollgate at the entrance
Please use the general lane to pick up your pass. Please enter the general lane at the exit toll gate and hand the ticket and ETC card to the staff. If you wish to use various ETC time discounts, please inform the staff that the entrance ETC lane was unavailable due to construction work.

(2) If you drive on the ETC lane at the entrance toll gate and the ETC lane is not available at the exit toll gate
Please give the ETC card to the staff in the general lane.

* In the case of (1) and (2) above, if you are using the discount for persons with disabilities, please present the notebook to the staff. (If you do not show your notebook, no discount will be given.)

Image of ETC lane construction image Image of ETC lane after renewal

1 construction period

From the end of January 2013 to the end of October 2015 (scheduled), it will be carried out sequentially at the toll gates targeted for construction.
We will inform you of the construction period (about 2 months per location) of the toll booths subject to construction on the signboard of each toll booth.

2 Construction site

ETC lane in the Kanto Regional Head Office (Attachment-1 [PDF: 512KB] reference)

3 Construction overview

We will update the ETC system under the jurisdiction of the Kanto Regional Head Office improve customer service. (Attachment-2 [PDF: 142KB] reference)

In addition, construction to expand ETC lanes and change the layout of ETC lanes for toll gates (total of 82 toll gates such as the Tohoku Expressway Urawa Toll Gate) where congestion is likely to occur due to the improvement of ETC usage rate in recent years. To alleviate traffic congestion.

In addition, temporary ETC lanes may be installed at some toll gates during the construction work. Please note that the position of the ETC lane may change accordingly.

4 How to obtain ETC lane construction and closure information

  • NEXCO東日本お客さまセンター
    ナビダイヤル:0570-024-024 (24時間オペレーターが対応)
    TEL:03-5338-7524 (PHS、IP電話のお客さま)
  • Please see "Planned ETC lane closure" from "Regional information Kanto area" in the middle of "DraPla" on the NEXCO EAST website.
    North Kanto closure information
    South Kanto closure information
    A notice signboard will be installed at the toll booth targeted for construction.

Reference material: Attachment-3 [PDF: 91KB]

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